Privacy Policy

fb74 operates the online gaming and sports betting platform at https://fb74.app and is committed to protecting the privacy and personal data of every user. This Privacy Policy sets out in clear terms how we collect, use, store, share, and protect information about you when you use our Platform, and explains the rights you hold in relation to that data.

By registering an account or using the fb74 Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform.

We collect personal data through several channels whenever you interact with fb74. The categories of information we may collect include:

• Registration data: full name, date of birth, email address, phone number, and account username provided when you create your fb74 account.
• Identity verification (KYC) data: copies of government-issued identification documents such as a National ID Card, passport, or driving licence, collected to satisfy our age verification and anti-fraud obligations.
• Financial data: payment method details (bKash account numbers, Nagad numbers, Rocket numbers, Upay accounts, or masked card details for Visa and Mastercard), transaction history, and deposit and withdrawal records.
• Usage and gaming data: games played, bets placed, wager amounts, win and loss records, session duration, and platform navigation patterns.
• Technical and device data: IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and referring URL, collected automatically when you access the Platform.

We collect only data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive categories of data such as biometric data, racial or ethnic origin, or religious beliefs, except where required by applicable law for identity verification.

fb74 uses the information we collect for the following purposes:

• Account management: to create and maintain your account, verify your identity, and provide access to the Platform and its features.
• Payment processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Regulatory compliance: to verify user age (21+), conduct KYC checks, and detect and prevent fraud, money laundering, and other prohibited activity in accordance with applicable law.
• Platform improvement: to analyse usage patterns, diagnose technical issues, enhance game offerings, and improve the overall user experience on fb74.
• Customer support: to respond to your enquiries, complaints, and support requests, and to maintain records of communications between you and fb74.
• Marketing and promotions: to send relevant promotional offers, bonus notifications, and fb74 product news — but only where you have given explicit consent. You may withdraw consent at any time by contacting our support team.

We process your personal data on one or more of the following legal bases:

• Contract performance: processing is necessary to deliver the fb74 services you have requested, including account management and payment processing.
• Legal obligation: processing is required to comply with applicable laws, including age verification, anti-money-laundering regulations, and fraud prevention requirements.
• Legitimate interests: processing is necessary for our legitimate business interests such as improving the Platform, detecting security threats, and conducting internal analytics — provided those interests are not overridden by your privacy rights.
• Consent: where we send marketing communications or place non-essential cookies, we do so only with your prior explicit consent, which you may withdraw at any time.

fb74 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients strictly on a need-to-know basis:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors require transaction data to facilitate your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game and technology providers: third-party game studios such as Pragmatic Play and Evolution Gaming may receive limited usage data to deliver their services within the Platform.
• Legal and regulatory authorities: we may disclose personal data to law enforcement or regulatory bodies where required by applicable law, court order, or to investigate suspected fraud or illegal activity.
• Professional advisers: our lawyers, auditors, accountants, and insurers may access your data to the extent necessary to provide their professional services to fb74.

Any third parties with whom we share data are contractually required to process it only for the specified purpose and to maintain appropriate security measures. We do not permit them to use your data for their own ends.

fb74 uses cookies and similar tracking technologies to operate the Platform effectively, personalise your experience, and analyse usage. We use the following categories of cookies:

• Strictly necessary cookies: required for the Platform to function. These cannot be disabled as they are essential for login sessions, security tokens, and payment flows.
• Analytics cookies: help us understand how users interact with the Platform so we can improve navigation, game discovery, and overall performance. These are placed only with your consent.
• Preference cookies: remember your language settings, display preferences, and other customisations to provide a consistent experience across sessions.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Where we rely on consent for non-essential cookies, you may withdraw that consent at any time by adjusting your browser settings or contacting our support team.

fb74 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. Account data is retained for the duration of your account and for a minimum of five years after account closure to comply with financial regulations. Transaction records are kept for a minimum of five years; KYC documents for the period required by applicable law; technical logs and usage data for up to twelve months.

When your personal data is no longer required, we will securely delete or anonymise it. If immediate deletion is not technically feasible, your data will be isolated and protected from further processing until deletion can be completed.

fb74 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our measures include industry-standard SSL encryption for all data transmitted between your device and the Platform, secure encrypted server storage for all personal and financial data, strict internal access controls on a need-to-know basis, regular security audits and vulnerability assessments, and two-factor authentication options for user accounts.

While we maintain rigorous security standards, no method of electronic transmission or storage is 100% secure. In the event of a data breach likely to result in risk to your rights and freedoms, we will notify affected users and take all reasonable steps to mitigate the impact as required by applicable law.

You have the following rights in relation to the personal data we hold about you. To exercise any right, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and will not charge a fee under ordinary circumstances:

• Right of access: you may request a copy of the personal data we hold about you along with information on how it is used.
• Right to rectification: if any data we hold is inaccurate or incomplete, you have the right to request correction or completion.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose collected, or where you withdraw consent and no other legal basis exists.
• Right to restrict processing: in certain circumstances you may ask us to restrict processing of your personal data while a dispute or concern is being resolved.
• Right to object: you have the right to object to processing for direct marketing purposes, and may also object to processing based on legitimate interests, though we may demonstrate compelling grounds to continue.

We may ask you to verify your identity before fulfilling a request in order to protect against unauthorised access to your data.

The fb74 Platform may integrate content from third-party game providers and payment services. These third parties have their own privacy policies and are independently responsible for their data practices. fb74 does not control, and is not responsible for, the privacy practices of any third-party service accessed through the Platform. We encourage you to review the privacy policies of any third-party service you use in connection with fb74. Inclusion of third-party services on the Platform does not constitute an endorsement of their privacy practices.

The fb74 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will promptly delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact our support team immediately at [email protected] so we can take appropriate action.

fb74 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify registered users by email or by posting a prominent notice on the Platform at least seven days before the changes take effect. The updated Privacy Policy will be published at https://fb74.app/privacy-policy with a revised effective date. Your continued use of the Platform after the effective date constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb74 handles your personal data, please contact our support team. We are available 24/7 and can be reached at [email protected]. Please include your registered username and a description of your query so we can assist you efficiently. We take all privacy-related enquiries seriously and aim to respond within a reasonable timeframe.